Responsible Play

Sweepstakes and social gaming platforms are meant to be entertainment, not a way to make money or solve a financial problem. If playing stops feeling fun, or starts affecting your money, relationships, or wellbeing, it’s time to step back.

Every account on Midas Play must belong to someone 18 or older. Agents are expected to decline signups and account requests from anyone who doesn’t meet this requirement.

• Spending more time or money than you planned to.
• Chasing losses — depositing again specifically to win back what you lost.
• Playing to escape stress, or feeling irritable when you try to stop.
• Borrowing money, or using money set aside for bills, to keep playing.
• Hiding how much you’re playing from people close to you.

Because every game account is issued and managed by your agent on the underlying platform, deposit limits, cool-off periods, and self-exclusion are set through your agent — they control account-level controls on each platform (FireKirin, Juwa 777, OrionStar, MilkyWay, and the others). Ask your agent, via the chat support in your account, to:

• Pause or temporarily suspend one or all of your game accounts.
• Set a deposit limit or cooling-off period.
• Permanently self-exclude you from further account requests.

If you feel you may have a gambling problem, free, confidential help is available. In the US, the National Problem Gambling Helpline is 1-800-522-4700 (call or text, available 24/7). Outside the US, search for your country’s national gambling support line — most operate a free, confidential helpline the same way.

To ask about limits, a pause, or self-exclusion on your account, use the chat support available in your account — your request goes directly to your agent.