Privacy Policy

• Account information you provide: name, email, phone number, and the agent/referral link used to sign up.
• Activity on Midas Play: game account requests, deposit and withdrawal requests, promo code redemptions, and referral activity.
• Support conversations, if you use the in-app chat with your agent.
• Standard technical data: IP address, device/browser type, and pages visited, collected automatically for security and to keep the site working correctly.

Midas Play does not process card or bank payment details on this site — deposits go through payment methods your agent lists directly, outside this site’s checkout. We don’t store game platform passwords either; those are issued and managed by your agent on the underlying platform.

• To route your game account, deposit, and withdrawal requests to the correct agent.
• To show you accurate account and balance status.
• To operate referrals and promo codes correctly (crediting the right agent and the right player).
• To secure the site against abuse (e.g. detecting automated or fraudulent account activity).
• To improve search and browsing, via analytics on how the site’s catalog/search is used.

Your agent sees the account, deposit, withdrawal, and support information needed to serve you — that’s the core of how Midas Play works. We also use a small number of service providers to run the site: a support-chat provider for in-app messaging, and a search provider for site search. These providers process data on our behalf and don’t use it for their own purposes. We don’t sell your information to third parties.

We use cookies to keep you signed in, remember your agent/referral link, and understand basic site usage. You can control cookies through your browser settings; disabling them may affect parts of the site (like staying signed in).

We keep account and transaction-request records for as long as your account is active and for a reasonable period after, to resolve disputes and meet recordkeeping obligations. You can ask us to delete your account data at any time via support chat, subject to records we're required to keep.

• Request a copy of the account data we hold about you.
• Ask us to correct inaccurate account information.
• Ask us to delete your account and associated data.
• Opt out of non-essential communications at any time.

Midas Play is for users 18 and older. We don’t knowingly collect information from anyone under 18.

Questions about this policy, or requests about your data, can be raised through the chat support available in your account.